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Welcome and thank you for visiting. PT Jakarta Hubtech Operations and its affiliates ("we", "our", or "us") provide this Privacy Policy to explain our privacy and information practices for our websites and businesses that link to this Privacy Policy, and our social media pages and events (the "Services"). This Privacy Policy describes the types of personal data we collect, how that personal data is used and disclosed, and your rights and choices regarding your personal data.
This Privacy Policy does not apply to the extent we process personal data in the role of a processor or service provider on behalf of our customers, including where our customers choose to input personal data on our restaurant management platform. Please directly contact the relevant controller for more information about their privacy practices. If you have any further questions, please contact privacy@tryhubster.com.
Personal Data We
Collect Use of
Personal Data Sharing
of Personal Data Data
Protection Rights Data
Transfer
Data Retention
Security
Additional
Terms
1. PERSONAL DATA WE COLLECT. "Personal data" is defined as any information that can identify, relate to, describe, be associated with, or be reasonably capable of being associated with a particular individual, including any opinion about an individual. Personal data is also any data on an individual which is identifiable and/or may be identified with other information whether directly or indirectly through electronic system and/or non-electronically. Personal data does not include anonymous or de-identified data. We collect the following types of personal data:
● Personal Data You Provide to Us. We collect personal data that you provide directly for a business or commercial purpose, such as when you access our website, enter into a contract, establish a user account with us, register for an event or our Services, through social media outlets, in connection with a potential business relationship with us, or by giving us your contact information at various events or online. This personal data may include your or your end-users' name, business name, email and physical address, telephone number, profile, activity and performance information, payment information, and when necessary, government ID or other tax related information.
● What We Get from Other Third Parties, Affiliates, and Subsidiaries. In certain circumstances, we collect personal data about you from certain third party partners, affiliates, and subsidiaries for a business and commercial purpose. We may combine this information with personal data provided by you. This helps us update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you. This personal data may include your contact information, professional or social media information, commercial information, and inferences and preferences related to your behavior.
● What We Automatically Collect from You. We collect the following information for a business and commercial purpose from you when you use the Services:
● General System Information. Through your use of the Services, we collect certain hardware and software information from you and your device such as your device identity, device type, network information, time zone, operating system version, order printing information, device identity location, Internet Protocol address, and other general system information.
● Cookies. We use cookies, web beacons, and similar technologies when you use our Services. For more information, including how to manage your cookie preferences, see our Cookies Policy.
2. USE OF PERSONAL DATA. Our primary purpose in collecting personal data is to facilitate and provide the services or information that you have selected to receive. We use and process your personal data for this purpose with your prior consent as granted by your acceptance of this Privacy Policy. Otherwise, we rely on another authorized legal basis (including but not limited to the performance of a contract or legitimate interest) to collect and process your personal data. We use personal data for the following purposes:
● To Provide Your Requested Services. Our primary business and commercial purpose in collecting personal data is to facilitate and provide the services or information that you have selected to receive through either your consent or through entering a contract with us. For example, if you provide personal data to us through our website, we will use your data to respond to the request. We also use it to send administrative information, such as notices related to products and services, or to policy changes.
● To Manage User Registrations. If you have registered for an account with us, we process your personal data for a business purpose by managing your user account for the purpose of performing our contract with you according to applicable terms of service.
● To Contact You. With your consent or, in some cases for our legitimate interest, we use your personal data for our business and commercial purpose to contact you for marketing purposes, including telemarketing calls, and to send marketing emails that we believe may be of interest to you, such as product announcements, newsletters, informational materials, and details on upcoming events.
● To Manage Payments. If you have provided financial information to us, we process your personal data to verify that information and to collect payments to the extent that doing so is necessary for our business purpose to complete a transaction and perform our contract with you.
● To Plan, Manage, and Facilitate Events. With your consent, we use your personal data for our business and commercial purpose in event planning and management, including registration, billing, and connecting with other event attendees, or to contact you further about relevant products and services.
● For Security, Legal Obligations, and Investigations. We use your personal data for our business purpose and legitimate interest to prevent, detect, mitigate, and investigate potential security issues, as well as fraudulent or illegal activity. We may also use your personal data for a legitimate interest to comply with and enforce applicable legal requirements or to protect our interests or the interests of other third parties. This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company. products and services.
● To Personalize Your Experience. We may also use your personal data for our business and commercial purpose and our legitimate interest to personalize your experience on our websites. We and/or our services providers use website tracking technologies to display products or features that are tailored to your interests and to present advertising on other sites. For more information on these technologies see our Cookies Policy.
3. SHARING OF PERSONAL DATA.
● Affiliates and Service Providers. We share personal data with our affiliates and like most businesses, we also share personal data with third-party service providers or vendors contracted to provide services on our behalf. Our service providers assist us by handling tasks such as IT services, data management, email distribution, or information analytics.
● Advertisers. Subject to consent from you, we may share personal data with our advertisers. Our advertisers may use your information to display advertisements to you through the Services and advertisements for us on third party websites.
● Law Enforcement. We may share personal data with law enforcement agencies if we reasonably believe unlawful activities have occurred or the personal data may aid in an ongoing investigation. We may also share personal data with law enforcement agencies if we determine, in our sole judgment, that you have violated our agreements or policies or that the release of your personal data may protect the rights, property, interests, or safety of us, our affiliates or any other third party.
● Legal Processes. We may share personal data as required by, or permitted by, law, whether in response to subpoenas, court orders, other legal processes, or as we believe is necessary to exercise our legal rights, including defending against legal claims that have been or might be brought against us.
● Business Transfers. Your personal data may be transferred to a third party as a part of a potential sale, merger, reorganization or other similar transaction. In accordance with applicable laws, we will use reasonable efforts to notify you of any transfer of personal data to an unaffiliated third party.
● Consent. With your consent, we may disclose personal data about you to certain third parties.
4. DATA PROTECTION RIGHTS.
● Individual Rights. Subject to applicable privacy laws, you may have certain legal rights over the personal data we hold about you. These rights may include the right to access and to obtain a copy of your personal data processed by us, the right to restrict (including any withdrawal or objection rights) the processing of your personal data, or the right to access, correct, delete your personal data. However, please note that such rights are not absolute. They do not always apply and exemptions may be applicable. In response to any such request, you may be asked to verify your identity and/or provide information that helps us to better understand your request. If we are unable to comply with your request, we will explain why. such request, you may be asked to verify your identity and/or provide information that helps us to better understand your request. If we are unable to comply with your request, we will explain why.
● Exercise of Such Rights. To exercise your individual rights, you may send an email to privacy@tryhubster.com. If you are not satisfied with how we process your personal data, please let us know and we will take reasonable steps to investigate your concern. If you are not satisfied with our response, you have the right to make a complaint to the data protection authority in the jurisdiction where you live or work, or in the place where you think an issue in relation to your data has arisen. The contact details of each Data Protection Authority can be found at the following websites: (i) Indonesia- https://aptika.kominfo.go.id/kontak/.
5. DATA TRANSFER. Your personal data may be stored and processed in the United States of America and in any other country where we or our affiliates, subsidiaries, or third-party service providers maintain facilities or personnel. When you provide personal data to us, we may process and transfer your data within the United States of America and around the world. We follow applicable data protection laws when transferring personal data, including EU standard contractual clauses. Please contact us at privacy@tryhubster.com if you have any questions.
6. DATA RETENTION. We will retain your personal data for as long as legally permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Policy. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the services to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position.
7. SECURITY. We have technical and physical safeguards in place to help protect your personal data. However, no method of storage or transmission is 100% secure. We therefore urge you to exercise caution when conveying any personal data over the Internet. As when disclosing any information on the Internet, you should remain mindful that such information might be accessible by the public and, consequently, may be collected and used by others without your consent. You should also recognize that your use of the Internet and any other means of communication with us is solely at your own risk.
8. ADDITIONAL TERMS.
● This Privacy Policy does not apply to websites or applications offered by other organizations or individuals that may be displayed as content on our website, including point of sale systems or any delivery platforms. We encourage you to read the Privacy Policy of any third-party website or applications before transmitting personal data.
● The Services are not directed to individuals under the age of 21 and we do not knowingly collect personal data from individuals under the age of 21.
● We reserve the right, at any time, to modify this Privacy Policy. We will provide you with a notice on such modification and your continuous use of our Services shall be deemed as your acknowledgment and agreement to such changes.
9. COMMUNICATIONS. If you have any additional questions or concerns about our Privacy Policy or any other privacy or security issue, please contact us at:
Attn.: Legal & Compliance - Privacy Counsel privacy@tryhubster.com
For Indonesia, our Data Protection Officer can be contacted at: privacy@tryhubster.com.
If we need, or are required, to contact you concerning any event that involves information about you, we may do so by email, telephone, mail, or as otherwise required by law.
Effective as of March 15, 2021
Last Revised March 15, 2021
Welcome and thank you for visiting. PT Jakarta Hubtech Operations and its affiliates ("we", "us" or "our") provide this Privacy Policy to explain our privacy and information practices for our websites and businesses that are linked to this Privacy Policy, as well as our social media pages and events (the "Services"). This Privacy Policy describes the types of personal data we collect, how it is used and disclosed, and your rights and choices regarding your personal data.
This Privacy Policy does not apply where we process personal data in the role of a processor or service provider on behalf of our customers, including where our customers choose to enter personal data on our restaurant management platform. Please contact the relevant controller directly for more information about their privacy practices. If you have any further questions, please contact privacy@tryhubster.com.
Personal Data We Collect The Use of Personal Data
Personal Data Sharing Data Transfer Rights
Security Data Retention Additional Terms
1. PERSONAL DATA WE COLLECT. "Personal data" is defined as any information that can identify, relate to, describe, be associated with, or reasonably be associated with, a particular individual, including any opinion about an individual. Personal data is also any data about an individual that is identified and/or can be identified with other information either directly or indirectly through electronic and/or non-electronic systems. Personal data does not include anonymous or de-identified data. We collect the following types of personal data:
● Personal Data You Provide to Us. We collect personal data that you provide directly for a business or commercial purpose, such as when you access our website, enter into a contract, create a user account with us, register for an event or our Services, through social media channels, in connection with a potential business relationship with us, or by providing us with your contact information at various events or online. This personal data may include your or your end users' names, business names, email addresses and physical addresses, telephone numbers, profiles, activity and performance information, payment information, and where necessary, governmental or other tax-related information, from you or your end users.
● What We Obtain from Other Third Parties, Affiliates, and Subsidiaries. In certain circumstances, we collect personal data about you from certain third-party partners, affiliates and subsidiaries for a business and commercial purpose. We may combine this information with the personal data you provide. This helps us in updating, expanding and analyzing our records, identifying new customers, and creating more customized advertising to provide you with services that may be of interest to you. This personal data may include your contact information, professional or social media information, commercial information, and conclusions and preferences related to your conduct.
● What We Collect Automatically from You. We collect the following information from you for a business and commercial purpose when you use the Services:
● General System Information. Through your use of the Service, we collect certain hardware and software information from you and your device, such as device identity, device type, network information, time zone, operating system version, order printing information, device identity location, Internet Protocol address, and other general system information.
● Cookies. We use cookies, web beacons, and similar technologies when you use our Services. For more information, including how to manage cookie preferences, see the Cookie Policy.
2. USE OF PERSONAL DATA. Our primary purpose in collecting personal data is to facilitate and provide the services or information you have chosen to receive. We use and process your personal data for these purposes with your prior consent as provided based on your acceptance of this Privacy Policy. In addition, we rely on other official legal bases (including but not limited to the performance of a contract or legitimate interest) to collect and process your personal data. We use personal data for the following purposes:
● To Provide the Services You Have Requested. Our primary business and commercial purpose in collecting personal data is to facilitate and provide the services or information you have chosen to receive either through your consent or through the signing of a contract with us. For example, if you provide us with personal data through our website, we will use your data to respond to the request. We also use it to send you administrative information, such as notices related to products and services, or policy changes.
● To Manage User Registration. Where you have registered an account with us, we process your personal data for a business purpose by managing your user account in order to perform our contract with you in accordance with the applicable terms of service.
● To Contact You. With your consent or, in some cases for our legitimate interests, we use your personal data for our business and commercial purposes to contact you for marketing purposes, including remote marketing calls, and to send you marketing emails that we believe may be of interest to you, such as product announcements, newsletters, informational materials, and details of upcoming events.
● To Manage Payments. Where you have provided financial information to us, we process your personal data to verify that information and to collect payments to the extent it is necessary for our business purposes in order to complete a transaction and perform our contract with you.
● To Plan, Manage, and Facilitate Events. With your consent, we use your personal data for our business and commercial purposes in event planning and management, including registration, billing, and dealing with other event attendees, or to contact you further about relevant products and services.
● For Security, Legal Obligations, and Investigations. We use your personal data for our business purposes and legitimate interests to prevent, detect, mitigate and investigate potential security issues, including fraudulent or illegal activity. We may also use your personal data for a legitimate purpose in order to comply with and enforce the enforceability of applicable legal requirements or to protect our interests or the interests of other third parties. This also includes sharing personal data with others in connection with, or during negotiations over, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or part of our business by or into another company.
● For the Improvement of Our Services and Products. We use your personal data for business and commercial purposes and our legitimate interests in connection with our products and services to diagnose technical problems, track and analyze usage, and make updates or improvements. For example, we may use your comments to improve or assist in guiding future improvements to our products and services.
● To Personalize Your Experience. We may also use your personal data for our business and commercial purposes and our legitimate interests to personalize your experience on our website. We and/or our service providers use website tracking technology to display products or features tailored to your interests and to display advertisements on other sites. For more information on these technologies, see the Cookie Policy.
3. SHARING OF PERSONAL DATA.
● Affiliates and Service Providers. We share personal data with our affiliates and like businesses in general, we also share personal data with third-party service providers or vendors contracted to provide services on our behalf. Our service providers assist us by handling tasks such as IT services, data management, email distribution, or information analysis.
● Advertisers. Subject to your consent, we may share personal data with our advertisers. Our advertisers may use your information to show you advertisements through the Services and advertisements to us on third-party websites.
● Law Enforcement. We may share personal data with law enforcement agencies if we reasonably believe unauthorised activities have occurred or the personal data may assist in an ongoing investigation. We may also share personal data with law enforcement agencies if we determine, in our sole discretion, that you have violated our agreements or policies or that by releasing your personal data you may protect the rights, property, interests or safety of us, our affiliates or any other third party.
● Legal Process. We may share personal data as required by, or permitted by, law, whether in response to a subpoena, court order, other legal process, or as we believe is necessary to exercise our legal rights, including to defend against legal claims that have been or may be brought against us.
● Business Transfers. Your personal data may be transferred to a third party as part of a planned sale, merger, reorganization or other similar transaction. In accordance with applicable law, we will make reasonable efforts to notify you of any transfer of personal data to an unaffiliated third party.
● Consent. With your consent, we may disclose personal data about you to certain third parties.
4. DATA PROTECTION RIGHTS.
Individual Rights. Subject to applicable privacy laws, you may have certain legal rights to the personal data we hold about you. These rights may include the right to access and to obtain a copy of your personal data that we process, the right to restrict (including the right of withdrawal or objection) to the processing of your personal data, or the right to access, correct, erasure your personal data. However, please note that these rights are not absolute. They do not always apply and exceptions may apply. In response to such requests, you may be asked to verify your identity and/or provide information that helps us to better understand your request. If we are unable to comply with your request, we will explain why.
● Exercise of the Rights of Such Individuals. To exercise your personal rights, you can send an email to privacy@tryhubster.com. If you are not satisfied with the way we process your personal data, please let us know and we will take reasonable measures to investigate your concern. If you are not satisfied with our response, you have the right to lodge a complaint with a data protection authority in the jurisdiction in which you live or work, or in a place where you think problems related to your data have arisen. The contact details of each Data Protection Authority can be found on the following websites: (i) Indonesia- https://aptika.kominfo.go.id/kontak/.
5. DATA TRANSFER. Your personal data may be stored and processed in the United States and in any other country where we or our affiliates, subsidiaries, or third-party service providers maintain facilities or personnel. When you provide us with personal data, we may process and transfer your data in the United States and around the world. We follow applicable data protection laws when transferring personal data, including european union (EU) standard contractual clauses. Please contact us at privacy@tryhubster.com if you have any questions.
6. DATA RETENTION. We will retain your personal data for as long as permitted by law for the purposes for which it was obtained and as described in this Privacy Policy. The criteria used to determine our retention period include: (i) the length of time we have an ongoing relationship with you and provide services to you; (ii) where there is a legal obligation to which we are subject; or (iii) where retention is advisable under our legal position.
7. SECURITY. We have technical and physical safeguards in place to help protect your personal data. However, no method of storage or transmission is 100% secure. We therefore urge you to be careful in conveying any personal data on the Internet. When disclosing any information on the Internet, you should remain aware that the information is publicly accessible and, therefore, may be collected and used by anyone without your consent. You should also be aware that your use of the Internet and other means of communication with us is solely at your own risk.
8. ADDITIONAL TERMS.
● This Privacy Policy does not apply to websites or applications offered by other organizations or individuals that may be displayed as content on our websites, including point-of-sale systems or delivery platforms. We encourage you to read the Privacy Policy of any third-party website or application before submitting personal data.
● The Services are not directed to individuals under the age of 21 and we do not knowingly collect personal data from individuals under the age of 21.
● We reserve the right, at any time, to
amend this Privacy Policy. We will provide you with notice of such changes and your continued use of the Services is deemed to be your acknowledgement and agreement to such changes.
9. COMMUNICATION. If you have any additional questions or concerns about our Privacy Policy or any other privacy or security concerns, please contact us at:
u.p.: Legal & Compliance – Privacy Advisory privacy@tryhubster.com
For Indonesia, our Data Protection Officer can be contacted at: privacy@tryhubster.com.
Where we require, or are required, to contact you regarding any event involving information about you, we may do so by email, telephone, mail or otherwise as required by law.
Effective as of March 15, 2021
Last Revised March 15, 2021
